leadership training through horsemanship

 by Nancy

A Different Perspective

thepointwhereFrom our place the view of the mountains is spectacular, some days it feels like you could touch them.

We live on the eastern slopes of the Rockies, the point where the foothills turns into the flat lands. With it’s ready made windbreak of poplars, spruce and caragana hedge an old farmstead became our home. I often say there is nothing to block the view–a statement that translates to nothing to stop the wind. The wind can be relentless.

In the still of a spring evening bird song and frogs are the main chorus but as you move toward the herd the steady slap of the tail and stomp of feet means mosquitoes have arrived. After 11 years I realize there is a darn good side to that ever present wind. Between hill and sky, there can be a LOT of water. So when the wind blows it provides that point in the day you can focus and the horse can relax, the wind offers relief.

The Natural Leader programs are designed to provide a different perspective on leading self or others. I have to admit sometimes the questions that come forward catch me off guard, one did just that in a recent session. The individual was wondering what to do when all else appeared to be stacked against them. The first question that came to mind to begin the dialogue was “Is there another way you could look at the problem?”

We often have participants who are looking for a fix, that one idea that will transform their leadership journey. The horses provide that different perspective on how they show up as individuals and the expectations they place on self. If the horses had taught me nothing else, the one learning horses are brilliant at sharing. You can only control and change how you respond and react to see a different outcome.

The same question came to mind as I headed down the road, glad for the reprieve from mosquitos the wind offered. When I could see the benefit the wind offered rather than loath it, I loved it. “It was the question that was needing to be asked but was waiting to be said.”

Not sure why it’s taken me so long to find the upside of the wind. I guess needing to see something from a different perspective is something you never run out of.
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In full disclosure, that is not a picture from where I sit, but a view not too far to the west of us.

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 by Nancy

A Culture of Safety

SafetyCulture“most of us are taught to think of experience as coming from the outside in, psychology and neuroscience shows fairly dramatically that experience mainly comes from the inside out. We each created our own experience and therefore, people involved in the same event can have very different observations, thoughts, feelings and wants about that event.”1 Gervase Bushe

Over the past year I’ve had the good opportunity to work with a number of teams from the oil and gas industry. All the organizations they work for state they operate in a culture of safety, but watching people in action gives you a better sense of compliance versus a safety mindset. Safety isn’t about what not to do, but rather about how to do something safely.

Working from the “inside out”2 is a concept that shows up very clearly when working with a horse. “Never walk behind a horse.” advice almost everyone seems to be able to provide, but a perspective that relates more to how we walk behind a horse than whether we should. Evolution has provided horses with panoramic vision so their range of sight is almost 360 degrees, they absolutely can see you. Acutely aware a horse reads their measure of safety not only from the physical surroundings but through the actions of others, so how we walk behind them does make a difference.

While it isn’t always easy to tell where a horse is looking, their eyes are on the side of their head, a good indicator of where their focus of attention is are their ears. A horse’s body language will indicate their level of concern, in effect they let us know exactly what they are thinking.

In comparison our physiology restricts our peripheral vision limiting what we see to that which is in front of us and we also often falsely believe that we are good at keeping our thoughts to ourselves. A truth that clearly defines itself when we consciously prepare for the “what if’s” about working around a horse, the more likely we unknowingly wear what we are thinking. Horses have taught me a lot about safety.

While Bushe is exploring experience through the lens of the organization his findings of workplace experience is no different that what horsemanship suggests, our thoughts influence our actions. How we respond to what is presented, or how we interpret our safety, the impact is the same, others see what we miss and actions can easily be misinterpreted.

Just as Bushe suggests the more conscious we are of our own personal safety, the more likely our thoughts translate into unintended actions, perhaps we get hesitant, move slower or have a rigidness to our posture. While we may be thinking “I’m just being careful.” our body language changes the experience for someone else.

My awareness in working with horses has developed over time with a lens of safety built into everything I do. Many actions I am no longer conscious of, it has simply become how I do things. My experience has helped me develop a level of comfort working in an environment that others would perceive as risky.

Telling someone what not to do without information about why is no different then telling someone to not be afraid around the horse. A useless piece of advice without the why. Information helps us develop the awareness we need to be safe through our actions. The more open the dialogue is around safety versus a checklist of what not to do the more likely people gain comfort and competence to create the culture of safety.

1 – Bushe, Gervase -http://209.34.253.86/upload/Learning%20From%20Collective%20Experience.pdf
2 – Leading from the Inside Out – was the name The Natural Leader launched under, so a thought I have carried with me

 

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 by Nancy

Circles in the Snow

Winter is a fabulous time to ride. No bugs!
However, without the luxury of an indoor arena, winter riding is not for the faint of heart. From the brown Michelan Man resemblance I take on to warming the bit before offering it to the horse, heading out requires preparation. It is an endeavour for the committed.

The colder weather also means, the section of cultivated land across the road becomes my outdoor riding arena. There is little to stop the view, stubble rows and piles of chaf become landmarks to weave through and go around the beauty is I can ride without the extreme hazard of snow covered holes.

Despite the number of times we may have crossed the road – there is always opportunity for something interesting to happen. On this particular day the land and sky were a seamless light blue grey. It gives you a feeling of floating as if in some middle world, at least it felt that way until a large truck broke the horizon 3 or 4 kilometers away.

The minute change in scenery interrupted the flow and Sydney became fixated on the distant object inching its way through the grey. The seemingly insignificant altered our ride from a pleasant amble to one where I had to quickly establish a common focus. What I could assume was simply explaining it was only a truck wouldn’t be enough for her. I had to be able to communicate in a way that had meaning to her, otherwise there was little between us and home to slow the energy of my fondly named, TankGirl. I needed to get her focused, engaged, relaxed and thinking!

You might remember me suggesting that horses are not good with change. The instinctual response to change is perceived threat. Sydney’s ONLY thought at that point was get back to the safety of the herd. I had to establish a comfort zone for her where I was her support in our herd of two. Circles are a good way to get your horse focused and relaxed while keeping their feet moving and mind engaged. So circles in the snow it became.

Winter snow offers a brilliant tool for measuring progress. Our fist attempts were anything but circular, as we both started to focus on what the outcome could be the track in the snow began to round and narrow. The truck continued to inch it’s way along the five kilometers of the horizon but I now had Sydney’s attention focused on the task at hand. As I gave her something to do it, a purpose, that in turn offered relief from the pending “threat” the change on the horizon presented. It helped us both regain confidence.

While the actual change minuscule, the perceived change and emotional impact was huge.

As everything about horsemanship and leadership is connected, the experience had me thinking about the chaos that change can inflict on the workplace. Like a horse we are naturally wired to react and resist change. The truck on the horizon demonstrated how easily a very minor change without the right communication can get blown out of proportion triggering the fright and flight mode in an organization.

No matter how many times I’ve encountered a tense moment on horseback I have to consciously remind myself that I have the experience, I have the skill and I have the knowledge to handle the situation. Each time the connection is easier, but like leadership the challenge with horsemanship is we can absolutely know what we need to do, but we must remember to carry it in how we respond. It is our actions that influence the change we would like to see.

It is that conscious awareness that will determine the outcome. I have to admit it is easier said than done, but with practice it starts to flow faster and most importantly when I encounter a change I really don’t know how to manage. I am more than willing to engage the experience of others. It just makes sense.


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 by Nancy

The Values We Live By

How well can you or your employees articulate the operating principals, vision or values of your organization? Like most companies I have put a lot of effort into creating these statements for The Natural Leader and realised I had missed communicating a basic operating principal to my own team when the question was asked “Wouldn’t it be easier to use disposable dishes for the meals at the sessions?”

Having recently completed a comprehensive manual for my Wranglers with a Difference, those who assist in The Natural Leader programs I had neglected to express the core value of Environmental Responsibility.

I can’t help but see the irony of the oversight. Values are a basic leadership concept we explore through our programs. A horse lives by the most basic of values, their lives, every action or reaction a horse makes is based on that value. What we value is the foundation of our leadership philosophy and style and will be reflected in what we do and how others see us.

As organisations we put together our websites, press releases and visions statements assuming everyone who works with us will know and live by what we have produced. The problem is not everyone is involved with creating that material so how do you get their buy-in?

Repetition is the foundation of teaching a new activity or behaviour to a horse. Repetition reinforces an idea and solidifies the learning and if leadership is about walking the talk, some messages are simply worth repeating.

An oversight easily fixed has introduced a whole new way of thinking about how I engage my Wranglers with a Difference. As the face of The Natural Leader their understanding of why we do things certain ways is important to the messages they convey to those who participate in our sessions.

The Natural Leader vision, values and operating principals continue to be a work in progress. I will repeat and reinforce the ideas and core values I would like The Natural Leader to be recognised by through engaging the individuals who help make us successful.
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How life will throw you a curve when you least expect it! Here I am writing about the value of life and sadly my nephew decided his wasn’t worth saving. Colin struggled with depression for a couple of years and was unable to accept the love and help of those he mattered most to. While we differ from animals with our ability to reason and rationalize, there are some questions we simply cannot answer. Colin has found the peace he was seeking, now the search begins for those he left behind.

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 by Nancy

Lovin What You Do


We all know someone who professes to love what they do. They are passionate about getting up every day and going to work, they view a day at the office as simply another opportunity.

While my office may look a bit different, I am fortunate to include myself in that group. Loving what you do isn’t always easy and I am the first to admit that I now understand why people get jobs!

Acknowledging my excitement at signing on a client for a series of sessions this year, a friend responded with “it’s only taken you eight years to become an overnight sensation.” I had to laugh at the absolute truth! No wonder so many people give up on their dream of their own business within the first five years, it is hard work and often without a lot of immediate returns.

While the returns might not be immediate, the benefits are many. Others who start a business typically pick up a past employer as a first contract, what I realised is the seven years prior to me leaving a job were focused on clients in the U.S. and Europe so my local contacts were very limited. That required me to step outside my comfort zone and get out to meet people. Past strangers I now call friends. I have learned more in the past eight years than my formal schooling years in total. And it’s all been relevant!

While I have always been pretty good at setting goals, managing time and completing activities, the reasons I fit so well into the role of managing programs. That skill has proven itself over in spades as I am not waiting for someone else to do something for me, but I am getting better at hiring others who will do certain things quicker than I.

I have learned so much about myself that it truly helps in how I connect and communicate with others and of that I am still learning. That knowledge continues to enhance my leadership and my horsemanship. Leadership and horsemanship it’s all the same to me and my job now is to help others see where the parallels lie for them.

My closing thought at a school presentation for grade eleven and twelve students considering their career path. “This career didn’t exist when I was in school. It was one that showed up for me as I developed the skills I would need to be successful. Just be open and journey you start out on may lead to totally unexpected destinations.”

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 by Nancy

Getting out of my own way

Reflecting on her goals from the day a participant of a recent Leadership: Horse Sense to People Smarts, session suggested that her confidence in dealing with difficult conversations and conflict in her team, improves “when I get out of my own way”. It was one of those comments that could have been my theme statement for the month! Getting out of my own way relates to both my horsemanship and business.

Watch a horse at play in the field and you will witness rollbacks, spins, levades, piaffes and counter canters with the greatest of ease. If a horse can execute these tasks without us, why is it so hard to achieve the same when we ask it of them? It is one of the most common and most difficult questions to answer, it always depends, and it always comes down to getting out of the horses way.

What I have come to understand about how we learn is we are often only prepared to hear what we need at that moment in time. Effortlessly galloping across the open prairie, horses mane and tail flying is typically the first image that comes to mind for those wishing to learn how to ride. Yet when they first get on that dream disappears and fear takes over. Whether it is fear of falling off or fear of failing, it is the emotion that can hold us back.

When fear grips us our first reaction is to hold our breath – the exact opposite of what we need to do. At a recent HRAC event, Shawne Duperon talked of the fear reaction we often experience when meeting new people. She calls the conscious action of breathing the Cycle of Reciprocity – you breathe to help the other person relax and breathe, breaking the tension that might exist.

It is exactly the same tension that shows up between horse and rider. While I often say there are only 5256 things you need to remember when on your horse, I make clear there is only one thing you must begin with and that is to breathe. It is the same thing I repeat often in our leadership programs. When people become conscious about a completely non-conscious action, breathing, they begin to realize the control they can exercise over their own emotions.

I love it when you identify something in a different context to see our own patterns of behaviour that may limit us. Horses benefit from clearly defined patterns of repetition. While I find huge comfort in the routine horses offer, I also see how it is a behaviour I have used as an excuse for the activities that are outside of my comfort zone.

Starting a business was totally outside my comfort zone and as I learned way beyond what I thought I knew. I have remained focused and intent on succeeding with my business and I have learned a lot through the process. I am also now painfully aware of my own short comings, but in a good way as I can choose to do differently. What is curious is the clarity comes as I hear others struggle with the same questions.

So this past month getting out of my own way has lead to many revelations, changes and new projects. I will soon be releasing my next workbook for people interested in learning with horses – In Business to Define; I have already confirmed 10 programs for 2012 and have a new partner in lining up business to fill in other dates.

As I learn to really listen to what it is I need I am finding it easier to let others help out so The Natural Leader succeeds. So thank you to everyone for waiting patiently as I figured that out!

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